Refund Policy

Last updated: November 10, 2026

Refund eligibility

A full refund is available when both conditions are met: the request is made within 7 calendar days after successful payment, and no more than one paid chapter of the book has been opened. Public preview chapters are excluded from usage.

Cases reviewed separately

Duplicate charges, unauthorized payments, inability to access the book because of a service fault, and content materially different from the checkout description are reviewed separately and are not subject to the chapter-use limit. Contact us promptly. Mandatory rights under applicable law remain unaffected.

When a refund is normally unavailable

Orders are normally ineligible after 7 calendar days or after more than one paid chapter has been opened, except where mandatory law applies or one of the exceptional cases above is verified.

No automatic renewal

The website offers one-time purchases of individual books only. There is no subscription or automatic renewal.

How to request

Email support@linxiaocix.com from the purchasing address with the book, payment date, amount, and reason. Do not send a full card number or password. We will respond within 2 business days. Approved refunds return to the original payment method; settlement time depends on Stripe, the bank, or the payment method.